COVID-19 UPDATE

Online Ordering:

We are operating as normal.  Online orders will be delivered with An Post Couriers.

Customer Support:

The best way to contact us is by email to sales@autopia.ie

Stay safe, stay at home and keep your vehicle clean.

WE CAN’T WAIT TO SEE YOU SOON!

phone +353 87 7415411 email sales@autopia.ie
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Delivery and Returns

DELIVERY

We deliver nationwide using Fastway couriers and Quinn Transport for bulk orders. For local orders in Roscommon and surrounds our dedicated drivers will deliver your order. We charge a flat rate of €5 plus vat per order with free delivery on orders over €80 plus vat.

Please allow 3 – 5 working days for delivery.

RETURNS POLICY

In compliance with the The Consumer Rights Directive, customers may cancel their order within 14 days of placing the order and return products to Autopia Professional Detailing Products within 14 days from the date the notification to cancel has been received from the consumer to us.  Please note items must be returned within this time-frame and be in a saleable condition. This means returning the item to us in its original condition, unused and in its original packaging.  Please email us on sales@autopia.ie if you wish to cancel your order.

Once we have received the returned item(s) we will consider the condition of the goods being returned before authorising refunds or exchanges (Exchanges are available in store only).

Please contact us on +353 87 7415411 or via email on sales@autopia.ie during business hours, should you need any further information.

For complaints, please contact us directly or click here for Online Dispute Resolution platform ec.europa.eu/consumers/odr.

Autopia covers return shipping costs if the return is due to a manufacturing defect or as a result of our error. We will arrange collection of the product in this situation.

Items returned for reasons other than defect or Autopia error must be paid for by the buyer. These returns include reasons such as “changed my mind,” “did not like the product” and “ordered the incorrect product”.

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